Equipment - Meters - 1204EX - Submetering Issues
This article will guide you through troubleshooting submetering issues.
Table of Contents
Power Steps
- Turn on breaker supplying 120 VAC.
- Measure voltages across TS2 terminals.
- Check for loose connections on TS2 terminals.
- Set JMP1 switch to appropriate voltage setting for the site.
- Most US sites will be 115 VAC
- Check for lights
- If no, transformer may be blownSet JMP1 switch to appropriate voltage setting.


Communication Steps
- Check wiring for the RS-485.
- Make sure wires aren’t stripped for punch-downs.
- Check on 1204EX and at HUB, IOM, or controller connecting to 1204EX.
- Check address setting.
- Starts at 0 and goes to 9
- If having trouble finding address, set it to every address and see what you get.
- If you change address, hit reset switch.
- Reset the 1204-EX using the reset switch near the RS-485 Communication Board.
- If the “No” switch is set to down, switch it to up.

- Confirm programming.
- Replace 1204-EX.