Equipment – Thermostats – TS150W – Inaccurate Humidity Readings
This article will guide you through troubleshooting when a customer is calling in to troubleshoot inaccurate humidity readings with a TS150W thermostat. This is for situations where the customer is claiming that the humidity readings provided by the TS150W thermostat itself is believed to be inaccurate.
Table of Contents
Inaccurate Humidity Readings
- Locate the TS150W Thermostat.
- Determine whether the humidity level in question is by an RSM associated to the thermostat region or the thermostat itself.
- If with the RSM, check RSM inaccurate humidity readings article.
- Breathe on the sensor (bottom of thermostat) to see if there are changes in the readings.
- If it continues to report incorrectly, contact GridPoint Support for more details.