Equipment – Thermostats – TS150W – Device Offline
This article will guide you through troubleshooting when a customer is calling in to troubleshoot an offline TS150W thermostat.
Table of Contents
Device Offline
- Locate the TS150W Thermostat
- Check that the screen is illuminated.
- If there is no power to the screen, access the power issues article.
- Is there physical damage?
- If there is physical damage, contact GridPoint Support for more details.