Equipment - Wireless Duct Probes - No Power or LED
This article provides insight into basic troubleshooting steps for Wireless Duct Probes with power issues or LEDs not lighting up.
Table of Contents
No Power or LED
- If the Status LED is not lit up, click the Wake Button to see if the device has power.
- Review the LED blink patterns and colors for more details.
| LED Blink | Interval | Sensor Status |
|---|---|---|
| One green flash | 15 sec* | Wake-up, connected |
| One red flash | 15 sec* | Trying to join |
| Two green flashes | Once | Join complete, connected |
| Five red flashes | Once | Power-up |
- If the device has power and is connecting to the network, you should see the following in order:
- Five red flashes
- One green flash
- One red flash followed by two green flashes
- If the device has power and is not connecting to the network, reference this article.
- If the LED does not light up at all, the batteries may be dead.
- The wireless duct probe takes 3.6V ER14505 Lithium Batteries
- While these batteries do look like standard double-A batteries, standard double-A's should NOT be used.
- These batteries can be ordered online or GridPoint Support will be happy to order and ship the replacement batteries for you.
- The wireless duct probe takes 3.6V ER14505 Lithium Batteries
- If replacing the batteries still does not power up the unit, it will need to be replaced. Contact GridPoint Support for additional assistance.