Equipment - Thermostats - TS150 - Fan Issues
This article will guide you through troubleshooting fan issues with a TS150 thermostat. This is for situations where there are true performance issues and not when the customer is requesting a temporary override
Table of Contents
Fan Issues
- Locate the TS150 Thermostat.
- Check that the screen is illuminated.
- If not, the thermostat may be experiencing power issues. Contact GridPoint Support for more details.
- Is there physical damage?
- If no, continue to the next step.
- If yes, contact GridPoint Support for more details.
- Check the thermostat’s fan mode and verify it is in either “on” or “auto”, depending on what the customer is expecting to have.
- Fan is “on” mode: This means the fan will be always blowing. Checking the schedule can verify when this status should be set to “on”.
- Fan is “auto” mode: This means the fan will turn on when needed.
- If the fan still is not functioning as anticipated, contact GridPoint Support for more details.